Refund policy

We do not accept returns or refunds for change of mind, incorrect selection, or any other reason unrelated to a defective product.

Defective, Damaged, or Incorrect Items

Please inspect your order as soon as you receive it. If your product arrives defective, damaged, or you receive an incorrect item, please contact us at support@goyoursmarthome.com as soon as possible.

To help us evaluate the issue, please provide your order number and clear photos or videos showing the problem. We may request additional information if necessary.

If the product is confirmed to be defective or damaged, we will process a full refund for the affected order using the original payment method. You will not be charged for the refund.

Non-Refundable Orders

Refunds are not available for:

• Change of mind

• Incorrect product selection

• Incorrect size, color, or model selected by the customer

• Products that have been used, damaged, or altered by the customer

• Failure to follow the product's instructions or specifications

• Delays caused by shipping carriers or circumstances outside our control

Exchanges

We do not offer exchanges. If you receive a defective or damaged product, please contact us so we can review the issue and, where applicable, process a full refund.

Refund Processing

Once we have reviewed and confirmed that the product is defective or damaged, we will process the approved refund to your original payment method.

Please allow your bank or payment provider additional processing time for the refund to appear in your account.

If you have any questions regarding our refund policy, please contact us at support@goyoursmarthome.com.

This version is much clearer for a Shopify store and avoids promising a general 30-day return program that you don't actually want to offer.